@book{
180-020369607,
title = {Reference services and public policy},
author = {Irving, Richard D. and Katz, William A.},
editor = {Irving, Richard D.},
editor = {Katz, William A.},
address = {London},
publisher = {Routledge},
year = {2021},
isbn = {9780367373771 (pbk.) :},
language = {English},
note = {Originally published: New York: Haworth Press, 1988.},
url = {https://katalog.fid-bbi.de/Record/180-020369607}
}