@book{
181-019705346,
title = {Chatbot research and design: Third international workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, revised selected papers},
series = {},
series = {11970},
author = {Følstad, Asbjørn},
editor = {Følstad, Asbjørn},
address = {Cham, Switzerland},
publisher = {Springer},
year = {2020},
pages = {272},
isbn = {9783030395391},
language = {English},
url = {http://link.springer.com/},
url = {https://katalog.fid-bbi.de/Record/181-019705346}
}