@book{
183-127236791,
title = {Mastering communication},
author = {Gouran, Dennis S. and Wiethoff, William E. and Doelger, Joel A.},
editor = {Wiethoff, William E.},
editor = {Doelger, Joel A.},
address = {Boston},
publisher = {Allyn and Bacon},
year = {1994},
edition = {2nd ed},
pages = {542},
isbn = {0205155081},
language = {English},
note = {Includes bibliographical references (p. 525-532) and index},
url = {https://katalog.fid-bbi.de/Record/183-127236791}
}