@article{ ai-68-OLC179405958X, title = {The dimensions of reference and instructional services and the challenge of "keeping up"}, journal = {Reference services review}, volume = {36}, number = {2}, author = {Watstein, Sarah Barbara}, year = {2008}, issn = {0090-7324}, url = {https://katalog.fid-bbi.de/Record/ai-68-OLC179405958X} }