@article{ ai-68-OLC1794059644, title = {Digital reference access points: an analysis of usage}, journal = {Reference services review}, volume = {36}, number = {2}, author = {Degroote, Sandra L.}, year = {2008}, issn = {0090-7324}, url = {https://katalog.fid-bbi.de/Record/ai-68-OLC1794059644} }